Residential Utility Billing Application

Requests to Start Service should not be submitted more than 10 days before the date of the requested service connection.

As part of this application process, customers will need to upload and attach documentation. Please have this information in a digital format before starting the application.

Documentation needed:

Valid Identification: Driver's Licence, State ID card, Social Security Number, or Passport
Lease agreement (If renting)

All Utility Accounts are opened in the name of the deeded property owner or the name on the lease agreement. A commercial-use property with a lease in the name of an individual must be opened in the individual's name.

Service will be connected within 24 hours of receipt of the completed application and deposit payment when applicable. We are sorry, but due to the volume of applications, we are unable to guarantee same-day service.

Deposits – A deposit will apply if the account holder is renting. The deposit for inside city limits is $140.00 and outside city limits is $160.00. Deposits are held until the final bill and are not transferable.

Applicant Information

Please list the last 4 digits of your Social Security Number

Will you own, or be a tenant at the address you are requesting service?*

Owner

Tenant

Account Holder Name (As shown on deed or lease agreement)*

Date of Birth*

What type of Identification do you have?*

Driver's License

State ID Card

Passport

Birth Certificate

Upload Copy of Identification - Front Side Only*

Contact Information

Primary Phone Number*

Primary Phone Type*

Email Address*

SERVICE ADDRESS INFORMATION

Service Address (This is the address where service is being requested)*

City*

ZIP Code*

For Owner: If this application is for a new purchase, what is your closing date?

For Owner: What is your closing time?

For Tenant: What is your lease start date?

If you are a tenant, upload a copy of the first page of the Lease Agreement where service address, lease term start date, and your name are clearly identified.

If you are a tenant, upload a copy of the page of the Lease Agreement that you and the landlord have signed.

Requested Date to Start Service (Monday - Friday Only, excluding holidays) Note: please allow 24 hours for connection. We do not offer same day service.*

ACCOUNT INFORMATION

Billing:

The City can email you your invoice each month. The City produces invoices at the end of the each month, between the 26th and 28th of each month. Due date is always the 15th of the month after billing. For example, an invoice dated March 26th will be due on April 15th by 5pm. Due to the short turn around time from billing date at the end of each month to due date on the 15th of each month, we highly encourage this bill delivery option. If you desire to set up e-billing, the billing clerk will send you an enrollment email after completing the your start service request. You will need to click the link provided to complete the ebill enrollment process.

Bill Delivery:*

Mail (USPS)

Billing Street Address*

City*

State*

ZIP Code*

Signature:

Name*

Email address*

Please scroll up and make sure all required fields identified with an “*” are complete before clicking box below and submit. You may not recieve a confirmation immediately after clicking the submit button. If you are having issues submitting, please wait 30 seconds after clicking "SUBMIT" before attempting submission again. READ BELOW FOR FURTHER INFORMATION.

Upon successful submission, you will see this. Click OK to complete the submission process.